客戶服務專員 Customer Service
[614834]
招聘單位：瑞好聚合物（蘇州）有限公司
發(fā)布：[2019-04-15]
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職位信息 |
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| 職位名稱： | 客戶服務專員 Customer Service | 月薪水平： | 面議或未公開 |
| 工作性質： | 全職 | 職位類別： | 客服類 |
| 工作地區(qū)： | 太倉市 | 作息制度： | |
| 食宿情況： | 招聘人數(shù)： | 1人（當前應聘37人） | |
| 福利待遇： | |||
| 工作描述： |
I BROAD FUNCTION Responsible for all activates related to sales administration support. Handle customer inquiries, complaints as well as processing customer orders independently. Coordinates with the sales team and plant to ensure the fulfillment of client’s requests. II. PRINCIPAL RESPONSIBILITIES Duties: 1. Provides product or service information to customers ( internal & external) 2. Acts as a key customer contact for pricing, scheduling and shipping 3. Answer internal queries and customer queries on order processing 4. Cooperates with other teams to handle the client’s complaints according to established policy 5. Type all office correspondence, filling, scheduling appointments, and maintaining client database 6. Preparing the purchase order, tracking the order and assisting in the importation. 7. Following up and managing the local order and providing overall sales administration supports to the sales team. Preparing sales management report as per the requirements. 8. Issuing and managing the VAT and common invoices and providing complete sales information to the financial department. 9. Handle local logistic issues. 10. Other job as assignment from line manager III REQUIREMENTS 1) EDUCATION College Degree 2) EXPERIENCE Minimum 3 years sales assistant / customer service experience in related field. Familiar with SAP/ ERP 3) SKILLS Time management and coordination skills Strong skills in communication with internal and external customer, hardworking & team-cooperative, detailed orientated. Good command of both written & verbal English. CET-6 is preferred. PC literate - MS Office software University degree, preferably major in International Trade or related discipline. At least 3 years customer service experinece. |
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應聘要求 |
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| 學歷要求： | 大專 | 專業(yè)類別： | 不限 |
| 詳細專業(yè)要求： | 不限 | ||
| 適宜性別： | 女 | 年齡要求： | 26歲 - 40歲 |
| 工作經驗： | 3年 | 戶籍要求： | 不限 |
| 外語能力： | 英語 良好 | 計算機能力： | 良好 |
| 技能資質： | 不限 | ||
| 其它要求： | 不限 | ||
更多職位信息 |
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| 首次錄入時間： | 2018-05-18 11:14:21 | ||
